Positive Communication and Ethics | Rhode Island

$29.00

1 Hour Audio Course | Approval #005-003
Learn strong interpersonal and communication skills that will foster effective, cooperative working relationships and strategies used to create a positive work environment.

Description

 

Instructor:  J. MacDowell

As a building official it is important to have strong interpersonal and communication skills that will foster effective, cooperative working relationships with city staff members, property owners, the building and development community. Very often, a building official functions as an overall office manager, planning and assigning work, and providing guidance and training clerical and technical staff. This one-hour course outlines some of the strategies used to create a positive work environment.

This course covers:

  • Conflict
  • Listening Skills
  • Body Language
  • Negotiating
  • Workplace Culture
  • Ethics and Moral Values in business

 

If you have any questions please call us at 1-800-727-7104 | Monday-Friday | 8am-8pm
Or send an email to info@onlinecti.com. Email responses will be returned promptly within one business day.

Attendance, Privacy and Refund Policy