Code Official Inspection and Complaint Process | Michigan Approval #CP-18-00215


1 Communication Hour | Online Video Course | Instructor:  J. MacDowell
Building officials often inform, advise and resolve conflicts between the local jurisdictions, architects, contractors and homeowners with regard to code compliance.  This course addresses the process of inspection, complaints and violations.

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Inspection and Complaint Process

Course Description

As a building official it is important to have strong interpersonal and communication skills that will foster effective, cooperative working relationships with city staff members, property owners, the building and development community. They often inform, advise and resolve conflicts between the local jurisdiction, architects, developers, contractors and homeowners with regard to code and ordinance compliance. This one hour course addresses the process of inspections of complaints and violations. This 1-hour course applies one hour towards Communication credit.


Inspection Report (20 Minutes)

1.  Inspection Process: Checklist/Report
2.  Types of Inspections
3.  Stop Work Orders

Assessment: 5 questions

Violation Notice (20 Minutes)

1.  Notices
2.  Common Violations
3.  Elevators

 Assessment: 5 questions

Complaint Investigation (25 Minutes)

1.  Purpose
2.  Systems
3.  Egress
4.  Application and Enforcement

 Assessment: 5 questions

Course instructors will be available by email or telephone between 8am and 6pm Eastern Standard Time. They will assist you with questions regarding course content.

If you have any questions, please call us at 1-800-727-7104 or send an email to Email responses will usually be returned promptly, but guaranteed within one business day.

Student policies and procedures are always available by going to our website and scrolling to the bottom of the page (See Attendance, Privacy and Refund Policy).

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