Code Official Positive Communication Strategies | Michigan
1 Communication Hour Audio Course
Approval #CP-21-00063
Learn strong interpersonal and communication skills that will foster effective, cooperative working relationships and strategies used to create a positive work environment. Approved for all Registrant Categories.
0.1 ICC Admin CEUs – Approval #25547
Description
Instructor: J. MacDowell
As a building official it is important to have strong interpersonal and communication skills that will foster effective, cooperative working relationships with city staff members, property owners, the building and development community. Very often, a building official functions as an overall office manager, planning and assigning work, and providing guidance and training clerical and technical staff. This one-hour course outlines some of the strategies used to create a positive work environment.
This 1-Hour course applies one hour towards Communication credit.
This course covers:
- Conflict
- Listening Skills
- Body Language
- Negotiating
- Workplace Culture